Your privacy is our responsibility and top priority.
We do not rent or sell customer information under any circumstances.
All information provided to us is used solely for the purpose of fulfilling your orders with us. All online payments are processed by PayPal and e-way: no payment information is stored by THE ANGEL JUICER. No personal bank or credit card details are stored by THE ANGEL JUICER. Credit card details can be accepted by phone but are destroyed once payment has been submitted. We advise our customers to not send credit card details to us via email.
We may use your email address to send our email warranty instructions and recipe ideas. Our newsletters and other announcements regarding promotions, new products and special features. Should you no longer wish to receive these communications please unsubscribe using the link in the email newsletter or send us an email at firstname.lastname@example.org.
Simply return it to us in its original, unopened state within 7 days for a full refund. If product has been used a restocking fee may apply if no manufacturing fault is found.
THE ANGEL JUICER
4 Service Ave, Ashfield NSW 2131
We accept payment by: Credit Card (Visa, Master Card & American Express), PayPal, Direct Deposit, Money Order and Bank Cheque.
If you are experiencing any problems with THE ANGEL JUICER, we suggest you contact our Customer Support Desk before returning the product for preliminary servicing. Often, our Customer Support Representatives can help solve the problem without having the product serviced. If servicing is required, a representative can provide you with a service authorisation number and instruct you on how to get your product serviced.
Step 1: Contact the Customer Support Desk on 0409 797 848 or email us at email@example.com
Step 2: Explain the problem you are experiencing. If servicing is required, the representative will provide you with a service authorisation number and further directions.
Step 3: The representative will inform you as to which parts you need to return for service. When you send your juicer to our service centre, securely pack the unit by using the packing material inside the box. We are not responsible for loss of or damages to your juicer during transit.
Step 4: Briefly describe the problem you are experiencing with the following information to facilitate the speed and accuracy of your service request:
Step 5: Enclose the above information sheet with your return package.
Step 6: Securely seal the package.
Step 7: Prepare and affix the shipping labels on the outside of the shipping box. Be sure to include your return address.
Step 8: We recommend that you insure the package against possible damages or loss in transit. Please ask your post office for more information.
Step 9: Ship the product prepaid; shipping costs are not refundable.